Desktop Support Associate Technician

Your potential has a place here with TTEC’s award-winning employment experience. As a Service Desk working hybrid as needed by the business in Cainta, Rizal, you’ll be a part of bringing humanity to business.

What You’ll Do

This is an entry-level position into the information technology field. This position provides technical end-user support to desktop systems, workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. This position requires excellent customer interaction skills both verbally and orally.

During a Typical Day, You’ll

• Install, configure, maintain and troubleshoot PC hardware and software and provide user level technical support on applications and off the shelf Microsoft products.
• Follow stepped procedures for a variety of repetitive upgrade situa...