Desktop Support Technician

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Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Bedford, MA.

 

This tech will be primarily responsible for working in a lab imaging and prepping computers for new hires and lifecycle replacements. May also provide onsite or remote support to internal or external customers in resolving basic, first-level support technology issues. They ensure the proper day-to-day operation of applications and equipment and troubleshoot on-site software and hardware issues on laptops, desktops, tablets, smartphones and/or printers. As the first point of contact for technical support and service requests, they may provide assistance via phone or email as well.

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