Desktop Support Technician (On-Site)

Job Description
Job Description:
Insight Global is hiring a Desktop Support Technician to join their team in San Diego. This Desktop Support Technician will be a hands-on, in-person problem solver working alongside a tight-knit IT support team on-site in a customer facing role. This person will assist with recovering laptops, setting up and configuring Windows machines (with bonus exposure to Mac and iOS devices), troubleshooting printers and network connectivity issues, and prepping equipment for new hires by imaging and shipping IT assets. The role includes white‑glove customer service support, from setting up and maintaining A/V systems in conference rooms to directly supporting C‑suite executives, so professionalism and attention to detail matter. While there’s still service desk volume, the in‑person nature keeps things more dynamic and less call‑heavy. This is a great fit for who enjoys variety, wants to grow their skills (IBM experience is a big plus), and is excited to be...