Desktop Support Technician

Desktop Support Technician

Rosenberg, TX | Onsite | 6+ month contract

iSphere is looking for a Desktop Support Technician who can keep users productive, troubleshoot problems without making people feel dumb, and survive the magical chaos that somehow starts every time somebody says, “Nothing changed on my computer.”

This role is the day-to-day face of IT support for end users across the organization. The team needs somebody dependable, technically solid, and comfortable helping everyone from the “I forgot my password again” crowd to the power users who somehow have 47 browser tabs, 12 Excel files, and a VPN issue all happening at once.

You’ll be handling desktop support, workstation setup, troubleshooting, onboarding/offboarding support, ticket management, and hardware tracking across the environment.

What they’re really looking for:

• 1–3 years of desktop support or help ...