Device Upgrade Process Lead

Job Description
This role is responsible for driving and coordinating large-scale network device OS upgrades across a highly complex environment. The work involves managing upgrade planning, validation, tracking, and execution for tens of thousands of devices spanning multiple vendors, models, and operating system versions. This individual serves as the central driver ensuring that upgrades move from request through lab validation, trials, and remote deployment in a controlled, trackable, and repeatable way.

Key Responsibilities
• Drive end-to-end coordination of operating system upgrades across thousands of production and lab devices, spanning numerous vendors and device models
• Own tracking and visibility of device code versions, upgrade status, lab validation results, and trial outcomes prior to production rollout
• Coordinate lab validation and required trial cycles before upgrades are approved for deployment outside of the lab environment
• Manage and trac...