Opportunity Description
Job Description
Data Migration & SQL Support
Write, review, and execute T-SQL scripts to support customer data migration requests
Validate data integrity before and after migration operations
Document migration procedures and outcomes for repeatability
Work within established change control processes when executing scripts against production databases
Tier 2 Platform Support
Own escalated support tickets from triage through resolution and documentation
Investigate issues across Azure-hosted web apps, APIs, and databases using logs, query results, and Azure Monitor
Debug production issues and develop workarounds; coordinate code-level fixes with the Dev team
Communicate clearly with both internal teams and external clients — translating technical findings into plain language and setting accurate expectations
Maintain accurate, complete ticket documentation throughout the lifecycle
Deployments & Release Operations
Execute deployments to ...
Data Migration & SQL Support
Write, review, and execute T-SQL scripts to support customer data migration requests
Validate data integrity before and after migration operations
Document migration procedures and outcomes for repeatability
Work within established change control processes when executing scripts against production databases
Tier 2 Platform Support
Own escalated support tickets from triage through resolution and documentation
Investigate issues across Azure-hosted web apps, APIs, and databases using logs, query results, and Azure Monitor
Debug production issues and develop workarounds; coordinate code-level fixes with the Dev team
Communicate clearly with both internal teams and external clients — translating technical findings into plain language and setting accurate expectations
Maintain accurate, complete ticket documentation throughout the lifecycle
Deployments & Release Operations
Execute deployments to ...
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