Dialer Operations Manager - Optimize Call Center & IVR

Concentrix is seeking a Call Center Dialer Manager in Quezon City, Philippines. This role will be pivotal in optimizing sales and marketing efforts by managing call center dialer operations and enhancing lead management processes.

The ideal candidate should possess a deep understanding of call center methodologies with at least 5 years of experience, preferably familiar with NICE InContact and Salesforce integration. This position offers opportunities for continuous learning and a vibrant team atmosphere.