Digital Experience Manager

Select how often (in days) to receive an alert:

The Digital Experience Manager is responsible for defining and elevating the digital experience across direct eCommerce channels to drive conversion, engagement, and customer satisfaction.

As the Digital Experience lead within Commerce, this role establishes standards for Conversion Rate Optimization (CRO), user journeys, UX principles, experimentation, and on‑site personalization. The position ensures that Direct‑to‑Consumer (D2C) experiences are customer‑centric, commercially effective, and continuously optimized for growth.

The role also oversees digital experiences beyond core commerce platforms, including brand and content‑led digital assets, ensuring consistency in user experience, performance, and alignment with overall digital and commercial strategies.

• Define and own digital experience standards across D2C platforms, brand ...