Digital Quality & Continuous Improvement Lead

Job Description

The Quality & Continuous Improvement Lead is responsible for developing, deploying, and sustaining the digital deliverables within the Grid Integration (GI) Business Unit.

The role ensures GI successfully adopts and improves digital tools, analytics, automation, and AI‑enabled capabilities to improve quality performance, process consistency, customer satisfaction, and operational efficiency. It acts as the bridge between business stakeholders, QCI process owners, and technology teams, ensuring digital solutions align with GI’s strategic and operational needs.

Please note we are unable to provide visa support for this position.

How you'll make an impact

• Translate corporate QCI digital strategy into a GI‑specific digital deliverable roadmap , aligned with business priorities, quality requirements, and customer expectations.
• Identify opportunities for automation, workflow digitization, process monitor...