Opportunity Description
We are seeking a professional customer service / sales person to play a key part in the continued growth of our internet sales division. You will take enquiries generated by our Mercedes-Benz website and engage with customers’ in a courteous and efficient manner to ensure that they receive the ‘Best Customer Experience’.
Working hours are Monday to Friday, 8:30am to 6pm as well as 1 in 3 weekends.
Basic salary of £25,000 with an OTE of £38,400 plus benefits.
Role and responsibilities to include:
To contact customers who enquire via the Mercedes-Benz website within given timescales
Identify customer requirements and pass on leads to the Sales Team for follow up
Liaise effectively with the Sales Team and Sales Managers to ensure customers are contacted as agreed
Accurately administer details of conversations on our Dealer Management System
Record contact, and outcomes with customer on Enquiry Management Systems accurately to achieve Brand standards...
Working hours are Monday to Friday, 8:30am to 6pm as well as 1 in 3 weekends.
Basic salary of £25,000 with an OTE of £38,400 plus benefits.
Role and responsibilities to include:
To contact customers who enquire via the Mercedes-Benz website within given timescales
Identify customer requirements and pass on leads to the Sales Team for follow up
Liaise effectively with the Sales Team and Sales Managers to ensure customers are contacted as agreed
Accurately administer details of conversations on our Dealer Management System
Record contact, and outcomes with customer on Enquiry Management Systems accurately to achieve Brand standards...
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