Direct Care Manager

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Purpose / Mục tiêu vị trí
•To manage and oversee daily PRU‑Direct Care activities, ensuring all critical customer touchpoints are delivered consistently, timely and meaningfully to enhance customer experience, engagement and retention opportunities.
• This role does not perform direct sales. Sales opportunities are referred to licensed agents in accordance with CAM referral rules.
• Quản lý và dẫn dắt hoạt động PRU‑Direct Care hằng ngày, đảm bảo các điểm chạm quan trọng trong hành trình khách hàng được tri...