Opportunity Description
- Always delivering our brand promise and offering high levels of consistent, quality service support to our customers
- Approach customers at our sales sites, attend to customers requests in line with policies and procedures, striving for first class experience
- Using simple, clear and concise languages to communicate effectively with customers
- Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to achieve our sale target
- Effectively handle complaints at the first point of contact, aiming to resolve situations to customers satisfaction
- Being customer centric – Gather customers feedback, ideas and suggestions to bring the team/organization be closer to our customers
- Actively participate in process improvement sessions, providing constructive feedback and suggestions
- Ensure that all feedback relating to products and services is escalated to relevant parties and documented within ...
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