Opportunity Description
**Reports to:** Chief People Officer
**Location:** Dublin, Ireland (Office-Based or Hybrid)
**Position Summary:**
The Director of HR Shared Services leads the end-to-end HR Shared Services function, establishing a modern, scalable service organization that delivers a consistent, high quality employee experience globally. This role is a cornerstone of the company’s Workday transformation and broader evolution toward a Systemic HR operating model.
The Director is accountable for building a high performing, AI enabled HR service organization that integrates self-service, automation, intelligent case management, and proactive support to our colleagues across 40+ countries globally. A core mandate of the role is to shift HR Shared Services from reactive ticket resolution to predictive, insight driven service delivery, strengthening HR’s credibility, maturity, and impact across the enterprise.
**Responsibilities:**
HR Shared Services Le...
**Location:** Dublin, Ireland (Office-Based or Hybrid)
**Position Summary:**
The Director of HR Shared Services leads the end-to-end HR Shared Services function, establishing a modern, scalable service organization that delivers a consistent, high quality employee experience globally. This role is a cornerstone of the company’s Workday transformation and broader evolution toward a Systemic HR operating model.
The Director is accountable for building a high performing, AI enabled HR service organization that integrates self-service, automation, intelligent case management, and proactive support to our colleagues across 40+ countries globally. A core mandate of the role is to shift HR Shared Services from reactive ticket resolution to predictive, insight driven service delivery, strengthening HR’s credibility, maturity, and impact across the enterprise.
**Responsibilities:**
HR Shared Services Le...
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