Director of Customer-Centric Operations & Growth

A reputable recruitment agency in Durban is seeking a talented Call Centre Operations Director. This role demands strong leadership and team development skills to drive performance and customer satisfaction. Responsibilities include managing operations, P&L, and compliance, while fostering a positive workplace culture. Candidates should have extensive experience in BPO operations and the ability to lead change effectively. Join a dynamic environment aiming for excellence in customer services.
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