Opportunity Description
Director of Customer Experience - Philippines
Location: Philippines
Department: Customer Service & Sales
Reports To: VP of Sales & Customer Service
About SingleComm
SingleComm is a leading CCaaS (Contact Center as a Service) provider delivering modern, AI-enhanced solutions to contact centers worldwide. Our platform helps organizations improve customer experience, increase efficiency, and drive measurable performance through automation, intelligent routing, and advanced analytics. As we expand in the Philippines, we are looking for a Director of Customer Experience to support and grow relationships with Philippine-based BPOs and enterprise clients.
Position Overview
This is a senior role responsible for client success, technical support, and business growth within the Philippine contact center market. The role will start as an individual contributor with the opportunity to build and lead a regional team as the business...
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