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Director, Third-Party Management

Manulife

toronto, on, Canada Full-time June 01, 2026
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Opportunity Description

The Director, Third-Party Management leads the oversight, governance, and performance management of third-party suppliers such as claims administrators, health and specialty service vendors, and partnerships.

This role oversees all third party management, ensuring partners deliver high quality, compliant, and cost-effective services that support the business and meet regulatory expectations.

With accountability for performance outcomes, this leader resolves issues, closes audit findings, and ensures third party controls remain robust and aligned with regulatory, contractual, and risk requirements.

Key Responsibilities

  • Lead, support, mentor, and develop a high‑performing third-party management team.
  • Foster a culture of accountability, transparency, high engagement, and continuous improvement across internal teams and third-party partners.
  • Set clear expectations and ensure strong execution acros...
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