Director : Total Plan Data Operations

Overview

A leading provider of data and analytics solutions is looking for Total Plan Data Operations Director to join their team based in Cape Town.

The successful candidate will oversee the management of Total Plan data operation activities including document management, hedge fund data, and accounting data, each of which has about 50 team members at present. This position will make sure team members meet and surpass the necessary operational standards and that in-country objectives and deliverables are met.

Key Responsibilities

• Controlling local workflow and reducing bottlenecks by making sure resources are distributed among teams in an efficient manner and roadblocks are removed or minimized.
• Improving management reporting (KPIs & KRIs) with a primary focus on operational metrics, including staffing metrics and metrics for accuracy, timeliness, workloads, and error reporting.
• Making sure team members have a...