District Pro and Services Support Manager

**Key Responsibilities**

+ Conducts store visits focused on the Pro and DIFM customer experience to ensure consistency across stores, develops actions plans to address gaps, and follows up to ensure implementation.
+ Supports Pro and Installed Sales performance by identifying training and talent gaps based on data analysis and store/customer feedback, developing action plans to close gaps in partnership with the Store Leadership team, role plays with employees on selling behaviors and provides feedback to Store Leadership with specific action plans to improve performance.
+ Ensures execution and realization of in-store strategies to optimize sales, service, and customer satisfaction, consistently across the assigned area.
+ Responsible for all install programs within an assigned district to ensure achievement of sales, margin, close rate and profitability goals.
+ Serves as point-of-contact for District and Store Leadership to support and provide a consistent Pro a...