Document Control and Customer Service Executive

Role: You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy. Responsibilities Manages immigration applications for clients relating to Singapore Citizenship and other applications etc Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies Understand clients backgrounds and write cover letters to best present their profiles Ensure high work accuracy is delivered in all applications to the government bodies Provide exceptional customer experience and...