E-Commerce CRO Project Manager

We're an E-commerce CRO agency working with 8-9 fig businesses in US and Europe.

We need someone who owns client relationships end-to-end. You are the bridge between our clients and our team of CRO strategists, designers, and developers. Your job: make sure clients are happy, projects are delivered with quality, and nothing falls through the cracks.

Tasks

One sentence: Keep clients happy by being the best communicator in the room.

- You will manage 5-7 e-commerce CRO projects at a time for brands making $10M-$100M/year.

- You will be the single point of contact for each client -- the person they trust, rely on, and turn to when things get messy.

- You will coordinate between our internal team (strategists, designers, developers) and the client to ensure everyone is aligned, deadlines are met, and quality is never compromised.

- You will push back when needed, ask the hard questions, and make sur...