E-commerce Customer Experience Executive

Pengtai eCommerce SEA in Kuala Lumpur is seeking a proactive Customer Service Executive to enhance our e-commerce marketplace accounts. This role focuses on ensuring an excellent customer experience and maintaining strong account health across platforms like Shopee, Lazada, and TikTok Shop.

The ideal candidate should have a diploma or degree, possess strong communication skills, and thrive in a fast-paced environment. Previous customer service experience in e-commerce is preferred. If you are passionate about customer experience, we want to hear from you!