E-Commerce Optimisation Executive

Job Description

At Hearst UK, customer revenue is a fast‑growing part of the business with ambitious plans to grow subscriptions and memberships across our existing brands and new launches. This role will be key to that success, defining requirements, building and improving customer journeys, and ensuring they are optimised to drive conversion.

Sitting within the Customer Acquisitions team, the E‑commerce Optimisation Executive will focus on improving the end‑to‑end acquisition journey to increase subscription and membership sales. The role is responsible for delivering growth through testing, performance analysis, journey development and QA, ensuring a seamless and high‑converting customer experience.

Main Duties

Website Management

• Maintenance of storefront: manage day‑to‑day updates in Adobe Commerce/Magento (subscription pages, landing pages, content blocks, and special issue pages).
• Implement onsite campaign change...