Email Strategy Lead - Pre & Post Charge-Off Digital Collections

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

SUMMARY

The Digital Collections Email Strategy Lead is responsible for the design, execution, and continuous optimization of pre and post charge off email strategies that drive digital self-service adoption, improve payment outcomes, and support credit loss mitigation. This role owns end to end delivery of automated and manual email campaigns, with a strong emphasis on dynamic email templates, variable driv...