End-to-End Delivery Manager for Websites

Join Ticketmaster Canada as a Delivery Manager focusing on Client Website Services. This position centers on managing client projects from onset to launch and beyond.

You will own the full lifecycle of client website requests, ensuring that timely updates are delivered with precision and quality. This role demands a proactive communicator who is adept at guiding clients, handling scope discussions, and ensuring effective delivery throughout the project duration.

Key Responsibilities: • Serve as the main liaison for all client projects • Gather and define project scope and requirements • Coordinate with development teams to ensure timely delivery • Manage QA and UAT processes for website launches • Foster client relationships while mitigating escalations

Requirements: • 3-5 years in delivery or account management roles • Comprehensive knowledge of WordPress and its functions • Experience managing QA processes and client testing • Familiarity with ticketing sys...