End User Computing Engineer

Location: London, 10 South Colonnade, Canary Wharf, London, E14 4PU

A bit about the role...

We’re looking for a passionate and proactive End User Computing Engineer to join our Digital Service Desk team. As part of a collaborative, highly skilled group, you’ll play a key role in delivering exceptional digital support and driving improvements that enhance our colleagues’ everyday digital experience.

In this role, you will provide high-quality technical support to colleagues, ensuring they can use digital tools effectively to carry out their work. You’ll be responsible for diagnosing and resolving end user computing issues, escalating them when necessary to ensure timely resolution.

You will support device management, software deployment, and the smooth operation of a variety of end user technologies. As part of your responsibilities, you’ll help identify any system or process weaknesses and contribute to long-term, sustainable solutions t...