End-User IT Services Lead — Reliability, SLAs & Growth

A leading technology company in Espoo is looking for a dedicated professional to lead end-user services. In this role, you will ensure the reliability of operations, oversee support delivery, and manage vendor relationships. Ideal candidates will have experience in workplace IT, a service-oriented mindset, and the ability to own services from SLAs to continuous improvements. The company offers a hybrid work environment, emphasizing professional growth and collaborative culture.
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