End User Support Specialist I

Our Client, a Mortgage and Real Estate Services company, is looking for an End User Support Specialist I for their Austin, TX location.

 

Responsibilities:

• Central information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business.


• Provides network and database administration, device management, and administers processes, services and technical support for hardware and software for both the organization's internal and external clients.

• Foundational troubleshooting skills for hardware, software, and operating system issues in a Windows environment


• Working knowledge of desktop and laptop hardware, peripherals, and basic workstation setup


• Experience using ticketing systems to document, track, and resolve incidents and service r...