End-User Support Technician

Job Description
· Strong focus on day-to-day support operations, primarily managing and resolving service tickets
· Responsible for break/fix issues (e.g., troubleshooting hardware and software problems, resolving printer outages, coordinating hardware replacements, and handling a variety of ad hoc technical issues)
· Involvement in project-based work, providing opportunities for learning and professional growth
· Overall workload consists of approximately 75% break/fix support and 25% project-based work

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestr...