Engineer - Complaints Technical Investigator - Hybrid

Aptask Global Workforce (AGW) is seeking an Engineer - Complaints Technical Investigator for a Hybrid position (3 days onsite) with a Global Biotechnology Company located in Thousand Oaks, CA. This is a 12+ month contract opportunity.

This role focuses on performing complaints handling and failure analysis investigations for Class II and Class III medical devices. The Engineer will conduct forensic evaluations of complaint units, help with Root Cause Analysis, and contribute to the setup and validation of investigation lab infrastructure. This position requires a combination of remote work and onsite presence 2-3 times per week.

Responsibilities:

• Lead evaluation of returned product, product reserve sample inspections, batch records and review of complaint histories and trends


• Provide input to engineering for product improvements


• Partner with device engineering to devel...