Engineer/Senior Technical Officer

Responsibilities

• Act as the primary point of contact for all FM-related matters for the assigned portfolio.
• Oversee and manage all aspects of facilities management operations.
• Attend client meetings and provide updates on FM issues and performance.
• Ensure operational plans remain current, relevant, and on target.
• Ensure all contractual SLAs and KPIs are achieved or exceeded.
• Coordinate work assignments among technicians, vendors, and contractors. Review backlogged work orders to ensure timely completion.
• Manage vendor relationships, monitor service performance, and approve invoices for completed works.
• Attend to service requests, fault reporting, feedback and enquiries.
• Quality Assurance / Quality Check experience.

Requirements

• Degree/Diploma in Mechanical/ Electrical Engineering/ Facilities Management or its equivalent.
• Minimum 5 years working experience in ...