Enterprise Contact Center Architect

Our client, a leading organization in the technology and customer experience sector, is seeking an Enterprise Contact Center Architect (CCAI / CES - GCP) to join their innovative team. As an Enterprise Contact Center Architect (CCAI / CES - GCP), you will be an integral part of the enterprise solutions department supporting digital transformation initiatives. The ideal candidate will demonstrate strategic thinking, strong communication skills, and a collaborative mindset, which will align successfully within the organization.

**Job Title:** Enterprise Contact Center Architect (CCAI / CES - GCP)

**Location:** Dallas, Texas, Nashville, TN, Atlanta, GA, Chicago, IL

**Pay Range:** Commensurate with experience

**What's the Job?**

+ Design, govern, and evolve large-scale contact center and customer experience ecosystems.
+ Lead end-to-end CX, Conversational AI, and GenAI transformations across voice, digital, and omnichannel channels using G...