ERP/SCM/CRM/BI Consultant

Description We are looking for an experienced ERP/SCM/CRM/BI Consultant to support a critical enterprise content management environment in Boston, Massachusetts. This Long-term Contract position focuses heavily on Hyland OnBase administration, workflow support, and day-to-day operational stability for a platform that manages essential mortgage and business documentation across the organization. The ideal candidate will bring strong troubleshooting ability, hands-on knowledge of OnBase tools, and a service-oriented approach to supporting users and maintaining reliable document processing.

Responsibilities:
• Oversee daily administration of the Hyland OnBase platform, ensuring the system remains stable, accessible, and efficient for enterprise users.
• Investigate and resolve workflow interruptions, processing failures, and document, batch, process, or user lock issues to minimize operational delays.
• Monitor verification reports, document queues, and batch activity to...