EUC L1 Support Engineer Role

Join our IT operations team as an EUC L1 Support Engineer, providing essential technical assistance for end-user devices and hardware deployments. This role requires a blend of customer support skills and technical know-how.
As an EUC L1 Support Engineer, you will offer day-to-day support for desktops, laptops, and mobile devices. Your responsibilities will include installing and troubleshooting operating systems along with managing IT asset inventory and service requests. Your capacity to handle both technical and physical aspects will help ensure seamless IT operations.
Key Responsibilities:
• Provide technical support for end-user hardware and software
• Install and configure Windows/macOS and business applications
• Assist with user onboarding and offboarding procedures
• Manage local IT asset inventory effectively
• Perform physical tasks like cable management and rack installations
Requirements:
• 1–3 years of IT support experience
• Familiarity with...