Executive: Digital Channels

Overview

Our client is a major player in the financial services sector, driving the future of customer interaction through cutting‑edge digital platforms. They are undergoing a significant strategic pivot, moving their core digital ecosystem (covering web, mobile applications, and messaging channels) from a cost‑allocation model to a fully service‑based, commercially accountable business unit. This role is central to achieving their ambitious goal of full self‑sustainability for their digital assets by 2027.

This is a career‑defining opportunity to lead the entire digital channel ecosystem for a vast and influential organization. Reporting directly to the Executive level, you will be the architect of the multi‑year strategy governing our App, Web, and high‑engagement messaging platforms.

Requirements

• Degree in Business, Commerce, or related field. Postgraduate qualification (MBA or equivalent) preferred.
• 10+ years in digital lea...