Executive Lounge Manager

Company Description

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

Job Description

The Executive Lounge Manager (ELM) supports the Front Office Manager (FOM) in leading the daily operations of the Swiss Club Lounge, ensuring exceptional guest experiences, consistent service standards, and operational efficiency. The role oversees VIP arrivals and departures, Club Lounge service delivery, F&B coordination, guest profiling, and team management. In the absence of the Front Office Manager, the Executive Lounge Manager ensures ...