Executive of Maxis Centre (EoMC)

The Executive of Maxis Centre is the store’s second person in command and will focus on driving operational excellence to deliver an unmatched customer experience at retail.

Responsibilities

• Drive operational excellence by creating a conducive customer journey that leads to speedy and effective resolutions for customers and promoting self‑serve.
• Ensure seamless operations in terms of cash, inventory, floor and in‑store merchandising management.
• Focus on the career growth and development of the staff by maintaining high operational standards and providing support, leadership, mentoring and coaching.
• Manage in‑store customer experience by analyzing crowd patterns and executing smart scheduling for staff.
• Enforce quality and compliance with standard policies and procedures.

Qualifications

• Professional certificate, diploma, degree or equivalent.
• Minimum 4 years of relevant experience in tele...