Executive, Operations & Customer Service

Executive, Operations & Customer Service

About the job Executive, Operations & Customer Service

Operations

• Carry out Branch RCSA through sample checking and effective rectification as applicable;
• Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
• Over‑ride transactions as per Bank defined transaction limits;
• Read, understand and comply with Banks internal SOPs as applicable;
• Be on stand‑by during weekend for SST activities, as and when applicable;
• Perform Relief CSOM/2nd Liner functions as and when applicable;
• Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);
• Comply with staff rotation guidelines through inter‑branch/region transfer as part of operational risk mitigation;
• Observe and comply with the Banks Code o...