M

Executive/Sr. Executive – Customer Service

MattsenKumar

Gurugram, Haryana, India FULL_TIME June 02, 2026
Apply Now

Opportunity Description

Job Type: Full Time Job Location: Gurugram

General Description

The Customer Service Executive attracts potential customers by answering product and service questions; suggesting information about other products and services. Handle the concerns and fulfill customer needs to ensure customer satisfaction.

Key responsibilities & Accountabilities 

  • Ability to work effectively in a team environment. Pleasant, professional, and courteous personality skills.
  • Active listener – phone etiquette.
  • Appropriate responding ability to customers.
  • Ability to multi-task, prioritize and manage time effectively.
  • Identify and escalate priority issues and reporting to the high-level management.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Take the extra mile to engage cus...
  • FULL_TIME Information and Record Clerks

    Ready to Apply?

    Submit your application for Executive/Sr. Executive – Customer Service at MattsenKumar

    Apply for this Position