Exterior Warranty Technician

Job Summary:

Are you tired of wondering if you will be working tomorrow or if you will be getting 40 hours this week?

If so, experience what it is like to work for a professional home improvement company that offers top pay with additional performance incentives and great benefits including 401K with company match. P.J. Fitzpatrick is seeking a Post-Install Customer Care Technician who can diagnose and correct issues associated with warranty claims and punch-list items on products installed by PJ Fitzpatrick, including, but not limited to: Roofing, Siding, Doors, Windows and Gutters.

Essential Job Responsibilities:

1. Troubleshoot and diagnose various home repair issues

2. Communicate repair needs and opportunities to customers

3. Balance the needs of the customer with the profitability of the project

4. Generate Sales leads for gutters, roofing, siding, trim, doors, windows, and baths