Opportunity Description
Facilities Helpdesk Coordinator - FM & Small Works
Bristol
£30,000 - £35,000 pa
40hrs per week Mon to Fri
Great benefits package
We are currently recruiting for a Help Desk Coordinator to join a growing FM & Small Works division. This is a key role within the business, responsible for managing the full lifecycle of reactive maintenance jobs from logging works through to completion, invoicing, and client updates.
The successful candidate will act as the central point of coordination between clients, engineers, subcontractors, and management, ensuring all works are completed efficiently and within agreed SLAs and KPIs
Key Responsibilities
Log and manage maintenance requests via phone, email, and client portals.
Schedule engineers and subcontractors for reactive and planned works.
Monitor job progress and ensure attendance targets are achieved.
Update client portals and provide progress updates.
Review job she...
Bristol
£30,000 - £35,000 pa
40hrs per week Mon to Fri
Great benefits package
We are currently recruiting for a Help Desk Coordinator to join a growing FM & Small Works division. This is a key role within the business, responsible for managing the full lifecycle of reactive maintenance jobs from logging works through to completion, invoicing, and client updates.
The successful candidate will act as the central point of coordination between clients, engineers, subcontractors, and management, ensuring all works are completed efficiently and within agreed SLAs and KPIs
Key Responsibilities
Log and manage maintenance requests via phone, email, and client portals.
Schedule engineers and subcontractors for reactive and planned works.
Monitor job progress and ensure attendance targets are achieved.
Update client portals and provide progress updates.
Review job she...
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