Opportunity Description
Description
The Family Services Advisor serves as a compassionate and knowledgeable resource for families planning cemetery, funeral, cremation, and memorial services. This role is responsible for guiding families through pre-need and at-need arrangements while providing exceptional customer service during sensitive and emotional situations. The ideal candidate is relationship-driven, empathetic, professional, and comfortable discussing service options, memorial planning, and financial arrangements.
Essential Duties & Responsibilities
+ Meet with individuals and families to discuss burial, cremation, mausoleum, memorialization, and funeral service options
+ Assist families with both pre-need planning and at-need arrangements in a caring and professional manner
+ Educate families on available products, services, payment options, and memorial packages
+ Maintain ongoing relationships with client families and provide follow-up s...
The Family Services Advisor serves as a compassionate and knowledgeable resource for families planning cemetery, funeral, cremation, and memorial services. This role is responsible for guiding families through pre-need and at-need arrangements while providing exceptional customer service during sensitive and emotional situations. The ideal candidate is relationship-driven, empathetic, professional, and comfortable discussing service options, memorial planning, and financial arrangements.
Essential Duties & Responsibilities
+ Meet with individuals and families to discuss burial, cremation, mausoleum, memorialization, and funeral service options
+ Assist families with both pre-need planning and at-need arrangements in a caring and professional manner
+ Educate families on available products, services, payment options, and memorial packages
+ Maintain ongoing relationships with client families and provide follow-up s...
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Submit your application for Family Services Advisor at Robert Half Office Team
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