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Field Operation Manager

The SWATCH Group

kuala lumpur, kuala lumpur, Malaysia Full-time June 03, 2026
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Opportunity Description

Job description

What You'll Be Doing

Sales & Business Performance

  • Provide regular, hands‑on coaching to store teams to improve sales productivity and achieve sales target.

  • Analyze sales data, identify performance gaps, and implement action plans to drive improvements.

Customer Experience & Brand Standards

  • Ensure stores consistently deliver the Swatch customer experience.

  • Monitor and address customer service issues, implementing improvements where necessary.

  • Uphold brand presentation standards, particularly in store environment and visual merchandising.

People Development &; Leadership

  • Lead, coach, and develop store managers and assistant managers to strengthen leadership capabilities.

  • Identify training needs and work with Swatch Trainer and/or HR to implement effective...

Full-time Engineering

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