Field Service Engineer II, UAE

Ultima Genomics is a rapidly growing company that is developing ground-breaking genomics technologies. Our mission is to continuously drive the scale of genomic information to enable unprecedented advances in biology and improvements in human health.

Field Service Engineer II (Abu Dhabi, UAE)

We are looking for a highly motivated Field Service Engineer II, currently located in Abu Dhabi, United Arab Emirates to join our team!

How You’ll Contribute

• Provide on-site services to one primary account and other customer sites as needed. On-site services include the repair and installation of company instrumentation, the operation of instruments when needed and the management of lab inventories
• Review technical reports and documents from customers. Analyze issues with technical staff to find root cause and communicate next steps and timelines to customers
• Maintain records of tool configurations pertaining to hardware, software...