Opportunity Description
About the job: Financial Assistance Team Leader - UK Financial Collections (Quezon City) | Onsite
Start Date: 30-Mar
Type of Support: Voice
Work Arrangement: 100% Onsite (Quezon City)
Nature of the Account: UK Financial Customer Service
Shift Schedule | Rest Days: Shifting schedules, UK time
Educational Requirement:
- Graduate of Bachelor's Degree
Work Experience:
- 4 to 5 years of relevant experience
- Leadership, compliance knowledge, and strong communication.
- Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable.
- Skilled in providing bespoke support to vulnerable customers.
- Proven track record in providing support to customers experiencing mortgage arrears.
- Demonstrated proficiency in undertaking complex financial support, litigation, ...
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