Finnish Speaking Client Relations Specialist

Patrique Mercier Recruitment FR is excited to offer an opening for a Finnish Speaking Client Relations Specialist. This role is perfect for individuals who are dedicated to building strong relationships and providing outstanding support to Finnish-speaking clients within a dynamic and collaborative work environment.

Responsibilities

• Communicate with Finnish-speaking clients via phone, email, and live chat to build and maintain positive relationships.
• Address inquiries regarding products and services, providing tailored support to meet client needs.
• Effectively manage and resolve client concerns to ensure high levels of satisfaction and loyalty.
• Document all client interactions in the CRM system to enable thorough tracking and follow-up.
• Work alongside team members to continuously enhance service delivery and client relationship practices.
• Identify opportunities for upselling or cross-selling services based on clien...