FinTech Team Lead: Drive Service Excellence & Growth

A leading outsourcing firm is seeking a FinTech Team Leader in Meycauayan, Bulacan. The role requires managing a team of 10 to ensure they meet service level agreements and key performance indicators. Candidates must have at least two years of experience in a similar role, excellent verbal and written communication skills, and familiarity with CRM tools like ZenDesk. This position involves training, performance reporting, and acting as the liaison between management and the team. Join us in creating a culture focused on support and professional growth.
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