Flexible Quality Assurance Specialist

TDCX Group in Manila is looking for a Quality Analyst to monitor employee behavior and performance. The role involves evaluating customer service quality and providing structured feedback to enhance the team's skills. Ideal candidates should have a Bachelor's degree and 2 years of relevant experience.

Strong organizational and problem-solving skills are essential, as well as excellent communication abilities in English. Join TDCX and engage with a global leader in CX solutions.