Flight Representative Manager

The Flight Representative will be responsible for the end-to-end delivery of all flight representation services in Madrid, ensuring seamless coordination and premium service standards for passengers, crew, and operational partners.

This is a hands-on operational role requiring flexibility, excellent communication skills, and the ability to manage multiple priorities while maintaining the highest standards of professionalism and discretion.

Key Responsibilities

• Manage and oversee assigned flight movements in Madrid

• Act as the primary point of contact for passengers, crew, FBOs, and handling agents

• Deliver exceptional service to HNW and UHNW clientele

• Coordinate passenger arrivals, departures, baggage handling, and aircraft turnaround

• Resolve operational issues quickly and efficiently in real time

• Build and maintain strong relationships with airport stakeholders, FBOs, and operational partners