Opportunity Description
Key Responsibilities:
- Monitor lapses in delivery of logistics services to customers
- Resolve escalated customers' concerns and issues on freight services
- Prepare daily operation performance reports and status updates
- Apply rating principles, states as well as operator variations
- Manage cargo documentation process according to industry standards or sector requirements
- Manage performance of cargo or material-handling security procedures
- Manage performance of cargo consolidation activities
- Manage performance of transshipment and transloading operations
- Track cargo-handling schedules to ensure timelines are adhered to
- Perform incident or crisis management initiatives
- Follow standard and established compliance-related administrative activities
- Perform compliance operations and/or advise clients on tariffs, rates, costs or quotations requirements and eligibility
- Manage pe...
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