French Retention Specialist – SaaS Growth for Hospitality

A hospitality management company in Barcelona is looking for a Retention Specialist to enhance customer loyalty and reduce churn. This role involves proactive customer engagement, responding to churn requests, and implementing retention strategies. Candidates should have client-facing experience, fluency in French and English, and strong problem-solving skills. The position offers competitive salary, comprehensive health coverage, stock options, and a vibrant office culture.
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